Product & UX Designer

Hi, I'm Akshay

I design for clarity. 5+ years crafting digital products that users actually understand. I start with research, solve real problems, and ship solutions that stick.

⌄⌄

Luxury travel · Customer experience

9 MIN READ

60% → 22% CHECKOUT DROP-OFF

The leak wasn't on the checkout screen

I redesigned the booking journey to address the friction behind abandoned bookings

Luxury travel · Partner operations

6 MIN READ

3 PRODUCTS UNIFIED

What happens after a luxury trip is booked?

Unified workflows across customer and operational platforms

AI product · Website creation

6 MIN READ

8 → 4 ONBOARDING STEPS

Why were people leaving an AI website builder before they made their first choice?

Clearer progression meant users stayed. Complexity wasn't the issue—clarity was.

Healthcare · Partner operations

6 MIN READ

WCAG 2.2 AA ACCESSIBILITY STANDARD

When someone feels unwell, the hardest question is often: what happens next?

Healthcare needs clarity more than anywhere. Designed for everyone.

Years Experience

"Working with Akshay transformed how we think about user experience. Every design decision is backed by research and real user feedback."

Trusted by startups & enterprises

LUXTJ, Simpo AI, ScotCare & more

Design Philosophy

Clarity First

Every pixel has a purpose. I design for real users solving real problems, not for aesthetics alone.

Problem-Driven

Approach

Research-Led

I start with discovery. Understanding user behavior, pain points, and context shapes every decision.

User Research

Execution

Pixel Perfect

From concept to handoff, I ensure designs are precise, accessible, and production-ready.

Quality Obsessed

Impact

Results Matter

Design isn't done until it moves metrics. I measure success by real user outcomes and business impact.

Measurable Impact

Results + recommendations

Results that speak.
People who saw the work.

Selected LUXTJ outcomes alongside recommendations from the people who worked closely with me.

LUXTJ · ProfileProject outcome

9 → 4

Profile setup screens

Rebuilt an unclear 9-screen setup as a 4-screen guided flow without removing any required step.

Client perspective

“You need people who care, adapt, take ownership and go beyond what was expected. Akshay is one of those people. Across the LUXTJ website, app and extranet, he approached every rethink with patience, openness and a genuine willingness to make the product better.”

LUXTJ · Hotel detailsProject outcome

Most-clicked

Add-to-cart action

Heatmap evidence helped move decision-critical information forward, taking the action from ignored to the most-clicked element on the page.

LUXTJ · CheckoutOwnership

Web + mobile

One checkout journey

Owned the work from identifying drop-off through usability testing to production-ready handoff.

LUXTJ · EcosystemOwnership

End to end

One connected product

Led product design for the luxury-travel website and partner extranet, connecting customer and operational workflows across web, mobile and internal platforms.

LUXTJ · Hotel selectionDesign decision

Faster hotel decisions

Reduced friction by benchmarking leading travel platforms and redesigning hotel-detail pages to surface decision-critical information earlier, supporting faster progression towards checkout.

Recommendations

People who worked closely with me.

Four perspectives on ownership, collaboration and getting design into production.

01Product leadership

“Akshay brought absolute clarity to our wireframe handoffs. He was remarkably receptive to technical constraints and team feedback. He doesn’t just design pretty screens; he questions assumptions, validates ideas through quick usability testing, and documents design systems so engineering handoffs are seamless. Any product team would be lucky to have Akshay's creative problem-solving skills.”

02UX leadership

“What stood out was his strong sense of ownership, clear UX thinking, and ability to tell the story behind his design decisions in a way that made complex problems easier to understand.”

03Engineering

“He understands user needs and works well with developers to turn ideas into practical solutions. Akshay was open to feedback and clear in communicating his design decisions.”

04Development

“He communicated his ideas clearly, was open to feedback, and worked closely with the development team to make sure the designs were practical and delivered as intended.”

Get in touch

Let's make
something clear.

Have a Product or UX role, a complex workflow or an interesting idea? I'd like to hear about it.

Say hello

Hi, I'm Akshay

The leak wasn't on the checkout screen

What happens after a luxury trip is booked?

Why were people leaving an AI website builder before they made their first choice?

When someone feels unwell, the hardest question is often: what happens next?

Clarity First

Research-Led

Pixel Perfect

Results Matter

Results that speak.People who saw the work.

Profile setup screens

Add-to-cart action

One checkout journey

One connected product

Faster hotel decisions

People who worked closely with me.

Let's makesomething clear.

Results that speak.
People who saw the work.

Let's make
something clear.