Resume · 2026
Akshay Venkata Narayana
Product Designer
Profile
Product Designer who's shipped 0-to-1 systems across AI tools, enterprise SaaS, travel, and EdTech, spanning six industries with one repeated pattern: messy workflows in, cohesive systems out. I work best in ambiguity. The messier the problem, the clearer I get. My edge isn't the pixels. It's getting a room of engineers, PMs, and execs aligned on a design decision in one meeting instead of five. Not because I talk more, but because I've already done the work of finding the one decision that actually matters.
Project key achievements
- Reduced onboarding drop-off from 65% to 13% by redesigning Simpo AI’s website-creation journey using AI interaction research and task-focused flows.
- Reduced checkout drop-off from nearly 60% to 22% by redesigning LuxTJ’s cart and checkout experience, restructuring dense travel information, improving hierarchy, and simplifying the path from review to payment.
- Increased profile engagement by up to 70% for LuxTJ by redesigning an overwhelming profile experience into a clearer, guided journey with stronger entry points, progressive disclosure, and behavioural design principles.
- Increased app opening rate by up to 60% by redesigning the gamified experience for ORRA Jewellery, applying behavioural design and Hook Model principles to make participation clearer and more engaging.
Professional experience
Product Designer at LUXTJ
Contract · Remote- Ran usability testing on the existing checkout flow to identify the top three friction points, then restructured information hierarchy and simplified the review-to-payment path, cutting checkout drop-off from 60% to 22%.
- Audited the existing multi-page profile experience to identify where users disengaged, then rebuilt it into a guided journey using progressive disclosure and clearer entry points, lifting profile engagement by up to 70%.
- Increased add-to-cart rate from 24% to 58% by redesigning hotel detail pages to prioritise decision-critical information and guide users towards the next step.
- Led end-to-end product design for the Luxury travel website and partner extranet, connecting customer-facing and operational workflows across web, mobile, and internal platforms.
Product Designer at LUXTJ
Freelance · Remote- Designed 4+ end-to-end travel journeys and 50+ mobile screens across discovery, trip planning, booking, itinerary management, and post-booking experiences for a new luxury travel product.
- Established reusable interaction patterns and mobile design foundations that later supported the broader LuxTJ ecosystem across mobile and web.
UX Designer at Proficonlabs
India- Conducted AI-interaction research on Simpo AI’s website-creation flow to pinpoint where users abandoned the process, then rebuilt it around clearer task progression and simpler choices, cutting onboarding drop-off from nearly 65% to 13%.
- Mapped user engagement with the Tambola gamification feature and redesigned it around behavioural design principles to encourage repeat visits, lifting ORRA Jewellery’s app opening rate by up to 60%.
- Improved task completion time by 25% by simplifying workflows across Simpo AI’s website builder, CRM, POS, social media, and business-management tools.
- Resolved critical usability issues across a school management parent application, improving navigation, information hierarchy, and access to key academic and administrative tasks.
UI/UX Designer at Halohues Studios
India- Reduced image conversion time by 40% by designing a simpler workflow for VFX artists, making technical controls easier to understand and reducing unnecessary steps in the conversion process.
- Increased lead conversion by 25% by redesigning a sales funnel application around clearer lead stages, better information hierarchy, and more focused user actions.
- Increased employee productivity by 15% by designing an internal intranet platform that improved access to studio information, communication, and day-to-day operational workflows.
- Designed a client-facing PDF generator that simplified document creation and export, reducing manual effort and making document management more efficient.
UI/UX Designer at Bratha Private Limited
India- Improved app usability by 45% by redesigning core mobile journeys, simplifying navigation, reducing friction, and making service discovery easier for users.
- Improved operational efficiency by 40% by designing a cleaner-facing application and supporting a CRM that connected customers, cleaners, and internal operations.
UI/UX Designer at Freelance
- Designed and improved key mobile experiences for AstroSutraa, a consumer astrology platform that reached 100K+ Android downloads, focusing on clearer navigation, content discovery, and usability.
- Designed UX flows and interactive prototypes for ScholarCube, simplifying core journeys across digital examinations, student interactions, and assessment workflows.
- Designed user flows, wireframes, and high-fidelity interfaces for Match Skope, translating early business requirements into clear, development-ready product experiences.
Education
Digital Design and Innovation
Heriot-Watt University · Edinburgh, UK
Bachelor of Engineering, Computer Science
The Oxford College of Education · India
Skills
Human-centred designUX and Product strategyStakeholder management and facilitationUser research and usability testingInformation architecture (IA)Design systems and DesignOpsInteraction designPrototyping and wireframingGenerative AI and prompt engineeringService design and accessibility (WCAG 2.2 AA)
Tools & environment
Design toolsFigma, Whimsical
Collaboration toolsMiro, FigJam, Notion, JIRA, Confluence
EnvironmentAgile, Triad/Trio sync, Cross-functional
Certifications
- Human-Computer Interaction: The Foundations of UX Design - Interaction Design Foundation
- User Experience - Interaction Design Foundation
- User Experience Certificate - Accenture
- Enterprise Design Thinking Practitioner - IBM
- UI/UX Design Course - DesignBoat